Article 1: Scope of application
These General Conditions of Sale govern the relationship between
on the one hand
The company ANNE WILLI SARL, the seller, registered with the RCS of Paris under number 419 489 844 000 11 and whose head office is located at 13, rue Keller 75011 Paris - FRANCE
And on the other hand any non-professional buyer wishing to acquire products offered for sale on the annewilli.com website, called the Customer.
Anne Willi may occasionally modify certain provisions of its general conditions, so it is necessary that these be reread before each order on the annewilli.com website (hereinafter referred to as the "Site").
By accessing the Site, you agree to comply with the General Conditions as well as the Conditions of Use contained therein.
The Site allows the company Anne Willi to offer for sale textile products and accessories manufactured by and/or for Anne Willi sarl (hereinafter referred to as the "Products") to Users browsing the site annewilli.com
It is specified that purchases of products on the site are reserved for non-commercial individuals aged over 18 and having full legal capacity.
The Site does not allow the purchase of products for resale. As such, the Customer's attention is particularly drawn to the fact that orders must not exceed ten (10) items per order. Anne Willi also reserves the right to refuse any order of an abnormal nature. Any order for a Product offered on the Site implies the User's full and complete acceptance of these General Conditions of Sale.
ARTICLE 2: Orders
It is up to the Customer to select the products they wish to order on the annewilli.com website.
Once you have chosen your Products (size, color, quantity), you must:
- Create your account or log in if your account already exists.
- Accept the general conditions of sale by checking the box provided for this purpose on the summary page of your order
Once you have selected your payment method, you must proceed to pay for your order, which will firmly and definitively formalize the sales contract that binds you to Anne Willi.
Any changes to orders by the Buyer may not be taken into account by the Seller within the limits of its possibilities and provided that they are notified in writing to the following address: boutique@annewilli.com within a maximum of 24 hours after confirmation of the order.
In the event that these modifications cannot be accepted by the Seller, the sums paid by the customer will be returned to him within a maximum period of 7 days from notification of the impossibility of accepting the requested modifications.
If, after confirmation of the order, the product is no longer available, the Seller will inform the Customer within a maximum of 7 days from the date of the order by email or telephone.
The Customer would be reimbursed by credit card.
The telephone numbers to contact the seller are as follows:
Tel: + 33 (0)1 48 06 74 06
from 11:30 a.m. to 7:30 p.m.
From Tuesday to Saturday
Email: boutique@annewilli.com
Mail: Anne Willi SARL – 13 rue Keller – 75011 Paris - France
ARTICLE 3: Rates
The products are offered at the prices mentioned when the order is registered by the Seller. Prices are expressed in euros including VAT.
Prices do not include processing, shipping and transportation charges.
An invoice is drawn up by the Seller and sent to the Customer upon delivery of the products ordered.
Anne Willi reserves the right to modify prices at any time, but items will be invoiced based on the price in effect at the time the order is placed.
When transacting abroad, customs duties and taxes payable will be the responsibility of the customer and are their responsibility, both in terms of declarations and payment.
The flat rate contribution to delivery costs will be reminded to the buyer when choosing Products and will be invoiced to him at the end of the order on the order summary page, in addition to the price of the selected products.
ARTICLE 4: payment conditions
The price is payable in cash, in full on the day the order is placed by the buyer.
The Seller will not be required to deliver the products ordered by the buyer if the latter does not pay the Seller in full under the conditions indicated above.
Payment terms:
Payments made by the buyer will only be considered final after actual collection of the sums due by the Seller.
Payment for purchases is made by credit card (Eurocard, Mastercard, Visa, Carte Bleu) or by PayPal.
ARTICLE 5: Delivery
The products will be delivered to the address indicated by the buyer when ordering.
Due to availability, an order may be delivered in several installments.
In this case, the customer only pays the shipping costs once.
On the other hand, if the customer wishes to receive the items in their order in different locations, they will place two separate orders with the associated shipping costs.
Shipping cost and delivery time